curl --request POST \
--url https://api2.rhombussystems.com/api/help/ticket \
--header 'Content-Type: application/json' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--data '
{
"body": "My camera is not connecting to the network properly.",
"collaborators": [
"<string>"
],
"consoleAccessGranted": true,
"productType": "<string>",
"serialNumbers": [
"<string>"
],
"serviceType": "<string>",
"subject": "Camera connectivity issue"
}
'{
"error": true,
"errorMsg": "<string>",
"failureReason": "Invalid email address",
"success": true,
"ticketId": 12345,
"warningMsg": "<string>"
}Open a support ticket
curl --request POST \
--url https://api2.rhombussystems.com/api/help/ticket \
--header 'Content-Type: application/json' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--data '
{
"body": "My camera is not connecting to the network properly.",
"collaborators": [
"<string>"
],
"consoleAccessGranted": true,
"productType": "<string>",
"serialNumbers": [
"<string>"
],
"serviceType": "<string>",
"subject": "Camera connectivity issue"
}
'{
"error": true,
"errorMsg": "<string>",
"failureReason": "Invalid email address",
"success": true,
"ticketId": 12345,
"warningMsg": "<string>"
}Documentation Index
Fetch the complete documentation index at: https://api-docs.rhombus.community/llms.txt
Use this file to discover all available pages before exploring further.
Your Rhombus API key. Must be accompanied by the x-auth-scheme header set to api-token (or partner-api-token for partner endpoints).
Authentication scheme identifier. Use api-token for standard API key authentication, partner-api-token for partner API key authentication. Must be paired with the x-auth-apikey header containing your API key.
api-token, api, partner-api-token, partner-api Request object for creating a support ticket.
Body content of the support ticket
"My camera is not connecting to the network properly."
List of collaborator email addresses
List of collaborator email addresses
Whether console access has been granted for troubleshooting
true
List of device serial numbers related to the issue
List of device serial numbers related to the issue
Subject of the support ticket
"Camera connectivity issue"
OK
Response object for creating a support ticket.
Reason for failure if ticket creation was unsuccessful
"Invalid email address"
Whether the ticket creation was successful
true
ID of the created support ticket
12345
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