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POST
Get open support tickets for a client organization V2

Authorizations

x-auth-apikey
string
header
required

Your Rhombus API key. Must be accompanied by the x-auth-scheme header set to api-token (or partner-api-token for partner endpoints).

Headers

x-auth-scheme
enum<string>
default:api-token
required

Authentication scheme identifier. Use api-token for standard API key authentication, partner-api-token for partner API key authentication. Must be paired with the x-auth-apikey header containing your API key.

Available options:
api-token,
api,
partner-api-token,
partner-api

Body

application/json

Request object for retrieving open support tickets V2 with time range filtering.

endTimeMs
integer<int64> | null
int64

End time in milliseconds for filtering tickets

Example:

1642319999999

startTimeMs
integer<int64> | null
int64

Start time in milliseconds for filtering tickets

Example:

1642233600000

Response

200 - application/json

OK

Response object containing open support tickets V2 with organization and user tickets.

error
boolean | null
errorMsg
string | null
tickets
object[] | null

List of organization support tickets

userTickets
object[] | null

List of user-specific support tickets

warningMsg
string | null
Last modified on August 9, 2026