curl --request POST \
--url https://api2.rhombussystems.com/api/help/rma \
--header 'Content-Type: application/json' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--data '
{
"contactName": "John Doe",
"contactPhoneNumber": "+1-555-123-4567",
"deviceName": "Rhombus Camera Pro",
"problem": "Camera not recording properly",
"returnShippingAddress": {
"returnAddressCity": "San Francisco",
"returnAddressCountry": "United States",
"returnAddressPostalCode": "94105",
"returnAddressState": "CA",
"returnAddressStreet": "123 Main Street"
},
"serialNumber": "RHCAM123456789"
}
'{
"error": true,
"errorMsg": "<string>",
"failureReason": "Invalid serial number",
"success": true,
"ticketId": 12345,
"warningMsg": "<string>"
}Open an RMA for a camera
curl --request POST \
--url https://api2.rhombussystems.com/api/help/rma \
--header 'Content-Type: application/json' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--data '
{
"contactName": "John Doe",
"contactPhoneNumber": "+1-555-123-4567",
"deviceName": "Rhombus Camera Pro",
"problem": "Camera not recording properly",
"returnShippingAddress": {
"returnAddressCity": "San Francisco",
"returnAddressCountry": "United States",
"returnAddressPostalCode": "94105",
"returnAddressState": "CA",
"returnAddressStreet": "123 Main Street"
},
"serialNumber": "RHCAM123456789"
}
'{
"error": true,
"errorMsg": "<string>",
"failureReason": "Invalid serial number",
"success": true,
"ticketId": 12345,
"warningMsg": "<string>"
}Documentation Index
Fetch the complete documentation index at: https://api-docs.rhombus.community/llms.txt
Use this file to discover all available pages before exploring further.
Your Rhombus API key. Must be accompanied by the x-auth-scheme header set to api-token (or partner-api-token for partner endpoints).
Authentication scheme identifier. Use api-token for standard API key authentication, partner-api-token for partner API key authentication. Must be paired with the x-auth-apikey header containing your API key.
api-token, api, partner-api-token, partner-api Request object for processing a Return Merchandise Authorization (RMA).
Contact name for the RMA
"John Doe"
Contact phone number for the RMA
"+1-555-123-4567"
Name of the device for RMA
"Rhombus Camera Pro"
Description of the problem with the device
"Camera not recording properly"
Shipping address information for RMA returns.
Show child attributes
Serial number of the device
"RHCAM123456789"
OK
Response object for processing a Return Merchandise Authorization (RMA).
Reason for failure if RMA processing was unsuccessful
"Invalid serial number"
Whether the RMA processing was successful
true
ID of the RMA ticket created
12345
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