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POST
Open a support ticket with file upload

Authorizations

x-auth-apikey
string
header
required

Your Rhombus API key. Must be accompanied by the x-auth-scheme header set to api-token (or partner-api-token for partner endpoints).

Headers

x-auth-scheme
enum<string>
default:api-token
required

Authentication scheme identifier. Use api-token for standard API key authentication, partner-api-token for partner API key authentication. Must be paired with the x-auth-apikey header containing your API key.

Available options:
api-token,
api,
partner-api-token,
partner-api

Body

multipart/form-data

multipart/form-data with field 'file' for the file and 'request' for the CreateTicketWSRequest(see '/ticket' for details on CreateTicketWSRequest)

bodyParts
(object | null)[] | null
contentDisposition
object
entity
object | null
fields
object | null
headers
object | null
mediaType
object
messageBodyWorkers
object | null
parameterizedHeaders
object | null
parent
object | null
providers
object | null

Response

200 - application/json

OK

Response object for creating a support ticket.

error
boolean | null
errorMsg
string | null
failureReason
string | null

Reason for failure if ticket creation was unsuccessful

Example:

"Invalid email address"

success
boolean | null

Whether the ticket creation was successful

Example:

true

ticketId
integer<int32> | null
int32

ID of the created support ticket

Example:

12345

warningMsg
string | null
Last modified on August 9, 2026