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curl --request POST \
--url https://api2.rhombussystems.com/api/help/ticketWithFile \
--header 'Content-Type: multipart/form-data' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--form 'bodyParts={
"contentDisposition": {
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
},
"entity": {},
"headers": {
"empty": true
},
"mediaType": {
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
},
"messageBodyWorkers": {},
"parameterizedHeaders": {
"empty": true
},
"parent": {
"bodyParts": "<array>",
"contentDisposition": {
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
},
"entity": {},
"headers": {
"empty": true
},
"mediaType": {
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
},
"messageBodyWorkers": {},
"parameterizedHeaders": {
"empty": true
},
"providers": {}
},
"providers": {}
}' \
--form 'contentDisposition={
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
}' \
--form 'entity={}' \
--form 'fields={}' \
--form 'headers={
"empty": true
}' \
--form 'mediaType={
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
}' \
--form 'messageBodyWorkers={}' \
--form 'parameterizedHeaders={
"empty": true
}' \
--form 'parent={
"bodyParts": "<array>",
"contentDisposition": {
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
},
"entity": {},
"headers": {
"empty": true
},
"mediaType": {
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
},
"messageBodyWorkers": {},
"parameterizedHeaders": {
"empty": true
},
"providers": {}
}' \
--form 'providers={}'{
"error": true,
"errorMsg": "<string>",
"failureReason": "Invalid email address",
"success": true,
"ticketId": 12345,
"warningMsg": "<string>"
}Open a support ticket and optionally include a file upload. Uploading multiple Files are not supported throught this call.
curl --request POST \
--url https://api2.rhombussystems.com/api/help/ticketWithFile \
--header 'Content-Type: multipart/form-data' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--form 'bodyParts={
"contentDisposition": {
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
},
"entity": {},
"headers": {
"empty": true
},
"mediaType": {
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
},
"messageBodyWorkers": {},
"parameterizedHeaders": {
"empty": true
},
"parent": {
"bodyParts": "<array>",
"contentDisposition": {
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
},
"entity": {},
"headers": {
"empty": true
},
"mediaType": {
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
},
"messageBodyWorkers": {},
"parameterizedHeaders": {
"empty": true
},
"providers": {}
},
"providers": {}
}' \
--form 'contentDisposition={
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
}' \
--form 'entity={}' \
--form 'fields={}' \
--form 'headers={
"empty": true
}' \
--form 'mediaType={
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
}' \
--form 'messageBodyWorkers={}' \
--form 'parameterizedHeaders={
"empty": true
}' \
--form 'parent={
"bodyParts": "<array>",
"contentDisposition": {
"attachment": true,
"charset": {
"registered": true
},
"creationDate": "2023-11-07T05:31:56Z",
"filename": "<string>",
"formData": true,
"inline": true,
"modificationDate": "2023-11-07T05:31:56Z",
"name": "<string>",
"readDate": "2023-11-07T05:31:56Z",
"size": 123,
"type": "<string>"
},
"entity": {},
"headers": {
"empty": true
},
"mediaType": {
"charset": {
"registered": true
},
"concrete": true,
"parameters": {},
"qualityValue": 123,
"subtype": "<string>",
"subtypeSuffix": "<string>",
"type": "<string>",
"wildcardSubtype": true,
"wildcardType": true
},
"messageBodyWorkers": {},
"parameterizedHeaders": {
"empty": true
},
"providers": {}
}' \
--form 'providers={}'{
"error": true,
"errorMsg": "<string>",
"failureReason": "Invalid email address",
"success": true,
"ticketId": 12345,
"warningMsg": "<string>"
}Your API key for Rhombus.
Authentication scheme indicator ("api-token").
9multipart/form-data with field 'file' for the file and 'request' for the CreateTicketWSRequest(see '/ticket' for details on CreateTicketWSRequest)
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OK
Response object for creating a support ticket.
Reason for failure if ticket creation was unsuccessful
"Invalid email address"
Whether the ticket creation was successful
true
ID of the created support ticket
12345
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