Integrate with Zapier

Native Zapier integration for Rhombus. Create automated workflows triggered by camera events, door activity, button presses, and sensor alerts. No-code alternative to webhook integrations.

Quick Start

Get API Key

Generate at Rhombus Console → Settings → API Management

Connect in Zapier

Search “Rhombus” in Zapier, authenticate with your API key

Create Zap

Choose trigger → Configure action → Test → Activate

Available Triggers

Trigger	Type	Description
New Rule Event	Instant	Fires when Rhombus Rules Engine condition is satisfied
New Button Event	Instant	Button device pressed (e.g., panic button)
New Door Sensor Event	Instant	Door open/close/forced events
New Environment Sensor Event	Instant	Temperature, humidity, air quality alerts
New Audit Record	Polling	Security event audit logs created
New Camera Clip	Polling	Video clip saved to library
New Custom Footage Seekpoint	Polling	Custom marker added to video timeline

Instant triggers use webhooks (real-time). Polling triggers check every 1-15 minutes depending on plan.

Available Actions

Action	Description	Key Parameters
Unlock Door	Remotely unlock access-controlled door	Door ID, duration
Create Clip	Save video clip from camera	Camera, start/end time, title
Create Live Stream	Generate shareable stream URL	Camera, expiration, password
Reboot Camera	Restart camera device	Camera ID
Toggle Privacy Mode	Enable/disable camera feed visibility	Camera ID, state
Play Audio	Broadcast audio message	Gateway ID, audio file
Create Seekpoint	Add timeline marker to footage	Camera, timestamp, label
Update Camera Config	Modify camera settings	20+ configuration options
Toggle Audio Recording	Enable/disable audio capture	Gateway ID, state

Authentication

Generate your API key in the Rhombus Console. EU organizations use console.eu.rhombussystems.com — see API Regions.

API keys have full account permissions. Treat as passwords.

Common Patterns

Emergency Alerts

Button Press (Instant) → Zapier → Multiple Actions
Send SMS via Twilio
Post to Slack #security
Create ServiceNow ticket
Email security team

Access Automation

Google Form Submit → Zapier → Rhombus
Visitor submits check-in form
Unlock door for 2 minutes
Play welcome message via audio gateway
Log entry in Google Sheets

Incident Logging

Door Forced Event (Instant) → Zapier → Logging
Capture door event data
Create video clip of incident
Log to Google Sheets/Airtable
Send alert to security channel

Scheduled Maintenance

Schedule by Zapier → Rhombus Actions
Weekly trigger at 3 AM
Reboot cameras in sequence
Toggle privacy mode during maintenance
Send completion report

Zapier Platform Features

Feature	Purpose	Rhombus Use Case
Filters	Conditional execution	Only alert if event type = “forced entry”
Paths	Branch workflows	Route different door events to different teams
Multi-Step	Chain multiple actions	Alert → Create clip → Log → Notify
Delay	Time between actions	Wait 30 seconds before unlocking door
Formatter	Transform data	Format timestamps, parse JSON

Pricing

For current pricing details, see Zapier Pricing.

Troubleshooting

Issue	Solution
Auth fails	Verify API key active at console.rhombussystems.com
Trigger not firing	Check Zap history; verify event occurring in Rhombus Console; check polling interval
Action fails	Review Zap history errors; verify required fields populated; test individually
Instant triggers delayed	Webhook delivery can take 1-30 seconds; check Zapier webhook logs
Polling triggers slow	Free/Starter: 15 min intervals; Upgrade for faster polling

Instant vs Polling Triggers

Type	Triggers	Speed	How It Works
Instant	Rule Event, Button, Door, Environment Sensor	1-30 sec	Rhombus sends webhook to Zapier when event occurs
Polling	Audit Record, Clip, Seekpoint	1-15 min	Zapier checks Rhombus API on schedule

Use instant triggers for time-sensitive alerts (panic buttons, door forced). Use polling for logging and reporting.

When to Use Zapier vs Webhooks

Use Zapier When	Use Native Webhooks When
Need visual workflow builder	Writing custom code anyway
Connecting to 3rd party apps	Handling webhooks internally
No developer resources	Need sub-second latency
Rapid prototyping	Complex data transformations
Team collaboration via UI	Webhook-native architecture

See Webhook Listener Implementation for native webhook setup.

Resources

Zapier App Directory

Official Rhombus triggers and actions

Rhombus API Docs

800+ API endpoints for custom integrations

API Console

Generate and manage API keys

Community

Share Zaps and get support

Low Code / No Code

AI & LLMs

Quick Start

Available Triggers

Available Actions

Authentication

Common Patterns

Emergency Alerts

Access Automation

Incident Logging

Scheduled Maintenance

Zapier Platform Features

Pricing

Troubleshooting

Instant vs Polling Triggers

When to Use Zapier vs Webhooks

Resources

Zapier App Directory

Rhombus API Docs

API Console

Community

​Quick Start

​Available Triggers

​Available Actions

​Authentication

​Common Patterns

​Emergency Alerts

​Access Automation

​Incident Logging

​Scheduled Maintenance

​Zapier Platform Features

​Pricing

​Troubleshooting

​Instant vs Polling Triggers

​When to Use Zapier vs Webhooks

​Resources

Zapier App Directory

Rhombus API Docs

API Console

Community

Quick Start

Available Triggers

Available Actions

Authentication

Common Patterns

Emergency Alerts

Access Automation

Incident Logging

Scheduled Maintenance

Zapier Platform Features

Pricing

Troubleshooting

Instant vs Polling Triggers

When to Use Zapier vs Webhooks

Resources