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curl --request POST \
--url https://api2.rhombussystems.com/api/help/openTicketsV2 \
--header 'Content-Type: application/json' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--data '
{
"endTimeMs": 1642319999999,
"startTimeMs": 1642233600000
}
'{
"error": true,
"errorMsg": "<string>",
"tickets": [
{
"createdAt": "2024-01-15T10:30:00Z",
"id": 12345,
"status": "Open",
"subject": "Camera connectivity issue"
}
],
"userTickets": [
{
"createdAt": "2024-01-15T10:30:00Z",
"id": 12345,
"status": "Open",
"subject": "Camera connectivity issue"
}
],
"warningMsg": "<string>"
}Get Open Support Tickets For A Client Organization. Tickets are associated to an organziation based on the requester’s organization association.
curl --request POST \
--url https://api2.rhombussystems.com/api/help/openTicketsV2 \
--header 'Content-Type: application/json' \
--header 'x-auth-apikey: <api-key>' \
--header 'x-auth-scheme: <x-auth-scheme>' \
--data '
{
"endTimeMs": 1642319999999,
"startTimeMs": 1642233600000
}
'{
"error": true,
"errorMsg": "<string>",
"tickets": [
{
"createdAt": "2024-01-15T10:30:00Z",
"id": 12345,
"status": "Open",
"subject": "Camera connectivity issue"
}
],
"userTickets": [
{
"createdAt": "2024-01-15T10:30:00Z",
"id": 12345,
"status": "Open",
"subject": "Camera connectivity issue"
}
],
"warningMsg": "<string>"
}Your API key for Rhombus.
Authentication scheme indicator ("api-token").
9OK
Response object containing open support tickets V2 with organization and user tickets.
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